SOCIAL AND PSYCHOLOGICAL TRAINING AS A MEANS OF OVERCOMING COMMUNICATIVE BARRIERS IN THE PROCESS OF STUDENTS’ INTERPERSONAL COMMUNICATION

Abstract

The article summarizes and systematizes modern approaches to the problem of communication, interpersonal communication and overcoming communication barriers among students. It is determined that interpersonal communication is carried out through non-verbal and verbal influences, aimed at forming closer psychological connections between the participants. Its functions are distinguished: establishing new contacts, achieving understanding between communication partners, influencing the emotional state of the partner, improving the organization of joint activities. The concept, essence, features, characteristics, causes and ways to prevent and overcome communication barriers are revealed. It has been determined that communication barriers in communication can arise due to a combination of different social and psychological factors.

Their classification is offered and some ways of their effective overcoming in the process of social and psychological training are outlined, which provides acquaintance with the participants, creation of favorable conditions for group work, elaboration of rules of group activity; work with the emotional component of the communicative process, acquiring skills of recognition and expression of emotions; with protection strategies in the process of communication, the ability to recognize them, identifying their impact on the emergence of barriers to communication; with communicative tolerance, determining its importance in overcoming communication barriers, mastering the skills of communicative tolerance.

Modern psychology offers a wide arsenal of methods of active cognition and influence on the psyche of the individual to help in difficult conditions of dynamic life. Overcoming communication barriers is effective in the process of socio-psychological training at the following levels: learning techniques and methods to reduce the level of influence of barriers; expansion of functional and operational capabilities of the individual, the formation of the necessary skills, abilities, knowledge, which lead to the adoption of a correct strategy of communicative behavior; acquaintance with different types of behavior in society.